Lately, Microsoft released “Moment 2” Update KB5023706 and KB5023698 on Windows 11 21H2 and 22H2 versions. These new updates help to fix some security flaws and bugs in the system.
These cumulative updates come with new features like Phone Link for iOS, Screen Recording in Snipping Tool, and more to improve user experience. But few users complained that they are not able to install the Update KB5023706/ KB5023698 on Windows 11 and are worried about it.
After finding this report on several online platforms, we have collected a few solutions to fix the same. You can go through the solutions listed below and check which one will help you install the Update KB5023706/ KB5023698 on Windows 11 smoothly. Let’s have a look.
Fix 1: Restart the System
The first attempt to repair KB5023706/ KB5023698 Not installing issue on Windows 11 is restarting the system. A simple restart process can make a big difference in the system’s performance. So restart the system and try again to install the missing update.
Fix 2: Run Update Troubleshooter
If the issue is with the system Update settings, then you should run Windows 11 built-in troubleshooter feature to resolve the issue. To do so,
– Open the Start menu and go to the Settings screen.
– Then select the Troubleshooter and choose the Other troubleshooter option to continue.
– Now find the Windows Update option and click on the Run button.
– Finally, restart the system for changes to come into effect and install the update.
Fix 3: Use Windows Installation Assistant
In some cases, installing the Windows 11 installation Assistant can help to install KB5023706 or KB5023698 on your system.
– Go to Windows 11 Installation Assistant and click the Download Now button under the Installation Assistant section.
– Then install the file on your system and retry to install the pending update.
Fix 4: Use Windows 11 Media Creation Tool
If you fail to install KB5023706/ KB5023698 on your Windows 11, then you should install the Media creation tool and retry to install the update. To do so,
– Go to the Windows 11 Media Creation page and search for the media creation section.
– Then click on the Download Now button under the Media Creation and install it on your system.
– Finally, you might be able to install the pending update on your system.
Fix 5: Reset Windows Update Components
If there is any problem with Windows 11 update components, you will not be able to install KB5023706 or KB5023698 on your system. To do so,
– Open the Command Prompt screen (with administrative access) by typing “cmd” in the search box.
– – Then type the following commands one by one and click on the Enter key,
SC config trustedinstaller start=auto
net stop bits
net stop wuauserv
net stop msiserver
net stop cryptsvc
net stop appidsvc
Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old
Ren %Systemroot%\System32\catroot2 catroot2.old
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dl
regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN
dism /Online /Cleanup-image /ScanHealth
dism /Online /Cleanup-image /CheckHealth
dism /Online /Cleanup-image /RestoreHealth
dism /Online /Cleanup-image /StartComponentCleanup
net start bits
net start wuauserv
net start msiserver
net start cryptsvc
net start appidsvc
– Eventually, restart the system and continue with installing the latest update.
Fix 6: Reset Windows Update Service
Another solution you can try is resetting the Windows Update service if KB5023706 or KB5023698 fails to install on Windows 11. To do so,
– Type “services” in the search box and open the Services window on your screen.
– Then scroll down to select the Windows Update, right-click on it, and click on Properties.
– In the newly opened screen, set the Startup type as Automatic and Service status as Running.
– Finally, retry to install the latest update and see if the issue is solved.
Fix 7: Use Microsoft Update Catalog
If all else fails in your case, you need to install the Update KB5023706 or KB5023698 from the Microsoft Update Catalog. To do so,
– Launch Microsoft Update Catalog and type “KB5023706” or “KB5023698” in the search box.
– Then download and install the appropriate file on your system, and you are done with the installation.
We hope any of the above solutions help you in case you fail to install update KB5023706 or KB5023698 on Windows 11. Also, you must ensure that you have a stable and secure internet connection to install the updates.