Microsoft recently released the Update KB5011831 to Windows 10 20H2, 21H1, and 21H2 to enhance security and additional features. This Update fixes the black screen issue during the sign-in process, preventing you from changing the expired password and so on. But few users are unable to install the latest Update on their system and search for relevant solutions.
The same issue can have different causes, while at the same time, there are several valuable solutions available to users to overcome the obstacles. If you are not allowed to install the Update KB5011831 on your Windows 10, you can pursue this article to get all the possible solutions quickly. Let’s have a look.
Fix 1: Run Update Troubleshooter
The first step to installing the Update KB5011831 on your Windows 10 without any hassle is running the Windows built-in Update troubleshooter. To do so,
- Firstly, press Windows + I altogether to launch the Settings window and select the Update and Security option.
- On the next screen, click on the Troubleshooter option and choose the Additional troubleshooters.
- Then locate the Windows Update option and click on the Run the troubleshooter button beside the same.
- Finally, restart the system and install the latest update without any issue.
Fix 2: Run Update Assistant
In your case, simply installing the Windows 10 Update Assistant tool might help you to install the Update KB5011831 on your Windows 10 quickly. To do so,
- Firstly, go to the Windows 10 Update Assistant page using your web browser.
- In the new screen, click on the Update now button under the Update Assistant section and install it on your system.
- Finally, restart the system, install the problematic update on your system and see the result.
Fix 3: Use Microsoft Update Catalog
In case you can’t install the Update KB5011831 on your Windows 10 automatically, you will need to install it manually from the Microsoft Update catalog page. To do so,
- Firstly, you should go to the Microsoft Update Catalog using your web browser.
- Then in the search box, type the problematic Update; here, it is KB5011831.
- On the next screen, select the suitable file and install it on your system.
Fix 4: Reinstall Windows 10 Media Creation Tool
Sometimes installing the media creation tool might allow you to install the Update KB5011831 on your system smoothly. To do so,
- Firstly, go to the Windows 10 Media Creation Tool page using your web browser.
- On the new screen, click on the Download Tool now button under the Media Creation section and install it on your system.
- Finally, restart the system, install the problematic update on your system and see the result.
Fix 5: Disable External Hardware
In most cases, externally connected hardware may conflict with your update process and will not allow you to install the Update KB5011831 on your system. The effective solution here is to disconnect all the external components before installing the latest Update and see the result. You can disconnect external hard drives, USB devices, and so on.
Fix 6: Reset Windows Update Component
In case the above solution does not help you to install the Update KB5011831 on your Windows 10 easily, you need to reset the Windows Update components. To do so,
- Firstly, type “cmd” in the search text box and open the Command Prompt from the result with admin access.
- Inside the newly appeared screen, type the following commands and press Enter,
SC config trustedinstaller start=auto
net stop bits
net stop wuauserv
net stop msiserver
net stop cryptsvc
net stop appidsvc
Ren %Systemroot%\SoftwareDistribution SoftwareDistribution.old
Ren %Systemroot%\System32\catroot2 catroot2.old
regsvr32.exe /s atl.dll
regsvr32.exe /s urlmon.dl
l regsvr32.exe /s mshtml.dll
netsh winsock reset
netsh winsock reset proxy
rundll32.exe pnpclean.dll,RunDLL_PnpClean /DRIVERS /MAXCLEAN
dism /Online /Cleanup-image /ScanHealth
dism /Online /Cleanup-image /CheckHealth
dism /Online /Cleanup-image /RestoreHealth
dism /Online /Cleanup-image /StartComponentCleanup
Sfc /ScanNow
net start bits
net start wuauserv
net start msiserver
net start cryptsvc
net start appidsvc
- If the commands are executed, exit from the screen and restart the system and install the update again.
Fix 7: Free Up Drive Space
If you fail to install the Update KB5011831 on your Windows 10, you need to check if there is enough space available to install the discussed Update. If not, you can remove unwanted applications/software from your system and create some space for easy installation of the latest Update.
These are all about the Update KB5011831 not installing on Windows 10 issue and its fixes. If you have any queries or concerns regarding this article, you can leave a comment in the comment box below.