Netflix offers a wide range of movies, TV shows, original content and licensed content for streaming. Since Netflix gives you unlimited entertainment and happiness, it is a frustrating situation to fall into the error. Yes, quite a few users recently complained that after logging into Netflix and starting to stream their favorite content, they encountered an error message in front of the screen- Cannot play title. Please try again later. (AVF:11839;OS:12913;).
The same error can occur for many reasons, but instead of succumbing to the error, you need to find out the exact causes of the problem. In a detailed study, iPhone and iPad users are affected by the error code AVF 11839, as a result of corrupted or outdated data. If you also get the same error and need help to fix it, you can follow this article. Here are some solutions to fix Netflix error code AVF 11839 and help you stream content without any trouble. Have a look.
Fixes for the Netflix Error Code AVF 11839
According to the Netflix support team, error code AVF 11839 occurs as a result of information stored on the iPhone or iPad that needs to be updated. Anyway, the technical team has confirmed the causes of the error, in this case, we can proceed to the detailed solutions.
Fix 1: Restart the Device
The Netflix support team suggests to resolve the Code AVF 11839, you need to restart the device. To do so,
In iPhone,
- Press and hold the Volume button and side button of your iPhone until the power-off screen appears.
- Then drag the slider to right-side to Turn off the iPad.
- Once done, press and hold the side button to turn on the device and stream content on Netflix.
In iPad,
- Press and hold the Power button, now the Options screen will appear on the device.
- Then swipe the slider to Turn off the iPad.
- After 15 seconds, press and hold the Power button again and wait to Turn on the iPad.
Fix 2: Clear App cache
Another solution you can try to fix Netflix error code AVF 11839 is clearing the cache in the app. This will help the app to start fresh, and you will no longer see the discussed error screen.
Fix 3: Update Netflix
Sometimes outdated Netflix apps can cause the same error. In this context. it’s best to check your Netflix app and update it to the latest version to see if the error get fixed for you.
Fix 4: Reinstall the App
If none of the above solutions help you, then you should uninstall the app from your iPhone or iPad. Once done, you can go to the app store and reinstall the Netflix app on your device and start streaming content.
These are the top solutions you can try to resolve Netflix error code AVF 11839. Also, you should check and ensure that your device has a stable network connection. Streaming services require a secure network connection to load videos without any lag.