NBA 2K22 is a basketball simulation video game developed by Visual Concepts and is now available for PlayStation 4, PlayStation 5, Xbox One, Xbox Series X, Series S, Nintendo Switch, and Microsoft Windows platforms. This game is the successor to NBA 2K21. Unfortunately, many players recently reported that NBA 2K22 is crashing and can’t even launch the game.
After receiving this complaint regularly, we did in-depth research and found some solutions to the same problem. In this article, we have compiled some solutions to fix NBA 2K22 crashing problem on PS4 / PS5 / PC and Xbox Series X / S consoles. If you are also experiencing the same crashing problem, stay tuned with this full-length guide to get all possible solutions to overcome this problem. Let’s have a look.
In this guide, we provide specific solutions to fix NBA 2K22 crashing problem on different consoles. Now we can go to each console and their sure fixes as well. Before moving on to the definitive solutions, you need to make sure that your System meets the minimum requirements for running the NBA 2K22 game.
How to fix NBA 2K22 Crashing Issue on PS4 and PS5 Console:
If you crash NBA 2K22 on your PS4 or PS5 console or receive CE-34878-0 error code while playing NBA 2K22, you can follow these steps to fix the same problem.
Solution 1: Update Both Console:
New games may be in trouble if you do not update the PS4 and PS5 consoles. NBA 2K22 crashing may occur here due to outdated software. So you need to update the consoles as soon as possible.
To Update PS4:
- Firstly, launch the PS4 console and go to Settings.
- Then select the System Software Update option and follow the on-screen instructions to update it.
- Once done, check for improvement.
To Update PS5:
- Firstly, launch PS5 and go to Settings.
- Then select System and click on the System Software option.
- In the System Software Update and Settings, click on Update System Software and follow the on-screen instructions to complete the process.
- Once done, check for improvement.
Solution 2: Clear Cache:
If your console is mounted with cache, then it will affect its high performance. In this scenario, clearing the excess cache will help you to resolve the NBA 2K22 crashing issue. To clear cache in both consoles, follow these steps,
- Firstly, Turn Off the console completely.
- Then unplug the Power cord and leave the console for 2-3 minutes.
- This time the mounted cache will get removed and the said issue as well.
- After 3 minutes, plug back the Power cord and Turn On the console and check now you can play the game or not.
Solution 3: Delete Corrupted Files:
If the saved files in PS4 is corrupted, then the NBA 2K22 game will crash or freeze. Here you need to delete the corrupted files saved in your PS4. To delete corrupted files, follow these steps,
- Firstly, open the console and go to Settings.
- Then select Storage and click on Saved Data.
- There select NBA 2K22 from the list and click on Option menus.
- Finally, click on the Delete tab and check for improvement.
How to fix NBA 2K22 Crashing Issue on Xbox Series X/S:
If NBA 2K22 continues to crash on your Xbox Series X / S, you should try these solutions one after the other until the same problem is resolved for you.
Solution 1: Install the NBA 2K22 latest Patch:
The game developer periodically releases new patches to erase existing bugs and errors. If you find that the game is constantly crashing, you need to install the latest game patch. To install the latest game patch, follow these steps,
- Firstly, launch the console and go to the Games & Apps.
- Then from the game list, select and right-click on NBA 2K22 and select the Manage game option from the drop-down menu.
- Now in the Manage window, click on the Updates option from the left pane menu.
- If any updates are available for you, then you need to download and install them.
- Once done, check for improvement.
Solution 2: Hard Reset the Xbox Series X/S:
You can follow the below steps to reset the Xbox Series X/S.
- Firstly, Turn Off the console completely by press the Power button.
- Then unplug the console from the power cord.
- After 1 minute, plug back the power cord.
- Finally, press the Power button to Turn On the console.
Solution 3: Delete Saved Game Files:
To delete saved game files, follow these steps,
- Firstly, exit from the game and select the My games and apps option.
- Then click on See all and select Manage game and add-ons option.
- Now scroll down and select Saved data and click on the Delete all tab.
- Once done, relaunch the game and check for improvement.
How to fix NBA 2K22 Crashing Issue on Steam:
Solution 1: Disable Steam Overlay:
Sometimes the overlay feature will interrupt with few games and cause a crashing problem. In this case, you need to disable Steam Overlay to resolve the NBA 2K22 crashing problem.
- Firstly, open Steam and go to LIBRARY.
- Then locate the NBA 2K22 from the game list and right-click over it, then select its Properties.
- Now select the GENERAL option from the left pane menu and untick the option beside Enable the Steam Overlay while in-game.
- Once done, relaunch the game and check the issue is solved for you or not.
Solution 2: Verify the Integrity of Game files:
Another solution to get rid of the NBA2K22 crashing problem in Steam is checking the integrity of the game files. To check the integrity of the game files, follow these steps:
- Firstly, open Steam and go to LIBRARY.
- Then locate the NBA 2K22 from the game list and right-click over it, then select its Properties.
- Now select the LOCAL FILES option from the left pane menu and click on verify integrity of game files option.
- Once done, let the process complete on its own and check for improvement.
How to fix NBA 2K22 Crashing Issue on PC:
Solution 1: Update Driver:
If the graphics driver in your system is corrupted or outdated, the NBA 2K22 game will also crash on your System. Here the best solution is updating your driver.
- Firstly, type Device Manager in the taskbar search box and open the relevant search result.
- Then in the Device Manager window, expand the option Display adapters and select the driver you need to update.
- Now right-click on the selected driver and click on the Update driver option from the drop-down menu.
- Once done, check the said issue is resolved for you or not.
Solution 2: Extend Virtual Memory:
You can also get rid of NBA 2K22 crashing problem by increasing the virtual memory. When your system runs on low memory, this virtual memory acts as additional RAM and solves the problem as quickly as possible. Here, in this case, also you can try this solution in fixing the NBA crash issue. To expand your virtual memory, follow these steps:
- Firstly, type advanced system settings in the desktop search box and select System Properties from the search result.
- Then go to the Advanced tab from the top horizontal menu and click on the Settings button under the Performance section.
- Now in the Performance Options window, select the Advanced tab and then click on the Change tab.
- Then untick beside the option Automatically manage paging file size for all drivers.
- Further select C: drive and tick beside the option Custom size.
- Then set the Initial size and Maximum size(set the initial size does not go below 1.5 times compared to the actual size of the RAM size, and the maximum size does not extend more than 3 times the Actual RAM size).
- To check your RAM size, press Window + R simultaneously, and in the Run dialog box, type msinfo32.exe and press Enter. Then in the newly opened menu, find the Installed Physical Memory (RAM) entry.
In your case to calculate the Initial size= RAM size x 1000 x 1.5
To calculate the Maximum size= RAM size x 1000 x 3
- Once done, restart the System and check the issue is resolved for you or not.
These are all about the NBA 2K22 Crashing issue on PS4/PS5/PC and Xbox Series X/S console and its sure solutions. However, if you have any queries or doubts after reading this article, then please leave a comment in the below-given comment box.