HBO Max is a premium streaming platform that allows you to discover full episodes of original series, exclusive video content, movies, and more. But some regular subscribers recently reported that when they try to watch a movie or TV show, they get the error title “Can’t Play Title.” The same error message becomes an obstacle for users, and they search on social media platforms for reliable solutions.
There can be a number of reasons for the same error, including server issues, outdated software, and a slow internet connection. If you are also getting the “Can’t Play Title” error message on your screen, then you can depend on this article to get all the reliable and easy solutions to get rid of the same. Then let’s have a look down to get all the solutions in detail.
Fix 1: Check Device:
Before moving on to any of the above solutions, you need to check that your device supports HBO Max. To check it out, you can go to its Help Center and see if your device is listed in the compatible devices list.
Fix 2: Turn Off VPN:
If you are using a VPN, turn off the service because VPNs make random changes to the network. If you do not use any VPN services, you will need to use a verified and trusted paid VPN service.
Fix 3: Check Internet Connection:
If your network connection is slow or unable to send and receive data on time, then also you will receive an error message on HBO Max that says, “Can’t Play Title.” The best effective and easy solution is to switch to a stable Wi-Fi connection or restart the modem and see the result. If the issue persists, then you need to connect with your Internet Service Provider for further help.
Fix 4: Update App:
Sometimes outdated apps might be the main culprit behind the “Can’t Play Title” error. In most cases, companies start to discard support for the outdated app version. In this scenario, you need to update your HBO Max app as soon as possible and see the result.
Fix 5: Clear Cache & Cookies:
Another solution to tackle the “Can’t Play Title” error message on HBO Max is clearing the cache and cookies. To do so,
- Firstly, open Google Chrome and click on the three dots from the upper right corner of the screen.
- Then choose the More tools option and click on the Clear browsing data.
- In the Clear browsing data screen, select Time range as All time and tick the checkbox beside Cookies and other site data and Cached images and files.
- Firstly, open Phone Settings and locate the HBO Max app.
- Then tap on Storage and select the Clear cache option.
- And tap on the Clear data option as well.
- Firstly, open the iPhone and select Safari.
- Then select Clear History and Website Data and tap on Clear History and Data.
- Finally, restart the device and see the changes removed the error message.
Fix 6: Restart Device:
In some cases, a simple restart may help you to avoid most glitches and errors on your device. The restart process allows you to work your device freshly without any trouble.
Fix 7: Reset Device:
If the above restart process does not help you, you will need to reset your device. This time all the settings and data are removed from your device, and it will go back to its default settings. Before proceeding with the reset process, you need to create a backup for your device; otherwise, all your personal data will get lost.
Fix 8: Log in to HBO Max Account:
If you encounter the error message “Can’t Play Title,” you should log out of your HBO Max account and log back after a few seconds to see the difference. You can try this trick without any hesitation, as it has helped in the case of many subscribers.
Fix 9: Reinstall the App:
If any of the above tricks do not resolve your current issue, then you can uninstall the HBO Max app from your device. Then reinstall the app freshly from a trusty source.
At the end of this article, we hope that you resolved the “Can’t Play Title” error from your HBO Max. However, if you have any queries or doubts after reading this article, then please leave a comment in the below-given comment box.